FAQ

Gift Vouchers

Do I need to choose a date or location before I buy my voucher?

You don’t need to make a decision regarding your chosen date or place of a specific experience prior to placing the transaction. Gift vouchers are good at all of the locations – you or even the receiver can choose when and where to enjoy your experience anytime before the gift voucher expires.

Gift vouchers may only be used with collaborating companies and areas listed.

Can I do the experience at a area not provided on my gift voucher?

Unfortunately gift vouchers can’t be redeemed at places are not specified on your voucher.

Do I need to make advanced bookings for specific dates?

Once you have obtained your gift voucher, you will have to sign in making use of your voucher code to find out if you have to pre-book a date for the experience.

We usually recommend making your booking as far ahead of time as you possibly can in order to avoid disappointment. Make sure you also remember that some experiences are weather conditional (e.g. driving or flying) and so accessibility can be restricted during wintertime months.

May I take spectators to the experience?

A lot of the gift experiences allows spectators to go along, check out the ‘fine print’ on your voucher because it is often detailed there.

However once you’ve obtained your gift voucher it’s better to get in touch with the provider to ask any other questions because they are undoubtedly the pros!

Gift Hampers

Is personalisation required?

A few of the gifts require a personalized message or some customised info to be included for the item to be ordered. All fields that should be completed will be designated using a red asterix (*).

There are several hampers and gifts that don’t need any personalisation to be entered for them too.

May I personalise my gift?

A wide range of our gifts may be personalized. If it is feasible you’ll find personalisation boxes to be finished within the product page.

We do have some gifts that can’t be customised but could have a personalized message incorporated with them. Once more this is shown on the product or service info page.

Should there be not personalisation fields on a item, we’re not able to add any personal data to the order.

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